Privacy Policy / Terms & Conditions
Last Update: December 17, 2025
Welcome to The Halcyon Residences & Marina (“Halcyon,” “we,” “us,” or “our”). We are committed to protecting your privacy and providing a secure online experience. This Privacy Policy & Terms of Service explain how we collect, use, disclose, and safeguard your personal information when you visit https://www.halcyonnaples.com/ (the “Site”) or interact with us regarding real estate inquiries, property offerings, or related services.
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By accessing the Site or submitting information through our forms, you agree to the terms described below.
Information We Collect
A. Information You Provide
We collect personal information you voluntarily provide, including:
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Name, email address, phone number, and mailing address
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Property interests, preferences, or inquiry details
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Responses submitted through forms, event registrations, or appointment requests
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Communication preferences, including explicit consent selections for email, phone, and/or SMS communications
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B. Automatically Collected Information
When you visit the Site, we may automatically collect:
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Device and browser information
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IP address and approximate geographic location (city/state)
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Pages viewed, time spent, click behavior, and interaction data
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Cookies and similar tracking technologies for analytics and performance
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C. Information from Third Parties
We may receive information from:
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Analytics and advertising providers
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Social media platforms when you interact with our content
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Real estate service providers (such as lenders, insurers, or title professionals) when involved in a transaction
How We Use Your Information
We use personal information to:
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Respond to inquiries and schedule appointments or property viewings
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Provide information about The Halcyon Residences & Marina and related offerings
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Communicate updates, invitations, or announcements only in accordance with your consent selections
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Improve website functionality and user experience
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Perform analytics and marketing performance analysis
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Comply with legal, regulatory, and real estate disclosure requirements
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Maintain security and prevent fraud
SMS & Text Message Communications
Consent
By opting in through Halcyon Residences & Marina’s website, you may choose to receive SMS/text messages from Halcyon Residences & Marina, depending on the consent options you select. SMS consent is obtained through a separate, unchecked checkbox and is not required to submit a form.
​SMS messages may include:
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Appointment confirmations and reminders
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Requested property or event updates
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Event invitations or announcements
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Promotional messages only if you have explicitly opted in to receive marketing SMS
Consent to receive SMS messages is not a condition of purchase or inquiry.
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Message Details
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Message frequency: Varies based on engagement and selections
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Message and data rates may apply
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Opt-Out & Help
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Reply STOP at any time to opt out of SMS messages
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You will receive a confirmation message and no further texts will be sent
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Reply HELP for assistance or contact us at live@halcyonnaples.com
Carriers are not responsible for delayed or undelivered messages.
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No Third-Party Sharing
SMS consent is not shared with third parties or affiliates for marketing purposes.
Marketing & Communications (Non-SMS)
With your consent, we may also communicate via email or phone regarding:
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Property availability
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Appointments or follow-ups
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Events, announcements, or development updates
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Email and phone consent are obtained separately from SMS consent and may be withdrawn at any time.
Sharing Your Information
We may share personal information only as necessary with:
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Service Providers: Vendors supporting website operations, analytics, or communications
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Real Estate Transaction Partners: Lenders, insurers, title companies, escrow agents, or legal professionals, solely to facilitate a transaction
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Legal or Business Transfers: In connection with a merger, acquisition, or asset transfer, with appropriate notice
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Legal Compliance: When required to comply with law or protect rights, safety, or property
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We do not sell personal information or mobile phone numbers.
Cookies & Tracking Technology
We use cookies to enhance site functionality and performance, including:
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Necessary cookies for basic operation
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Functional cookies to remember preferences
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Analytics cookies to understand site usage
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Advertising and social media cookies for outreach
You may manage cookie preferences through your browser settings.
Children's Privacy
Our Site and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
Security & Data Retention
We use reasonable administrative and technical safeguards to protect personal information. Data is retained only as long as necessary to fulfill the purposes described herein or as required by law.
Your Rights
Depending on your region, you may have rights including:
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Access to your stored data
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Correction or deletion of inaccurate information
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Restriction of processing or withdrawal of consent
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Data portability
